Abir Shop Guarantee

Abir Shop Guarantee

1. Buyer Protection
   At Abir Shop, we prioritize your satisfaction and strive to ensure a secure shopping experience. Our Buyer Protection policy includes:
   Authenticity Assurance: All products sold on Abir Shop are guaranteed to be genuine and as described. If you receive a counterfeit or significantly different item, you are entitled to a full refund.
   Timely Delivery: We are committed to delivering your orders within the promised timeframe. If your order does not arrive within the estimated delivery period, you
   may request a refund.
2. Easy Returns and Refunds
   We understand that sometimes a product may not meet your expectations. Our return and refund policy is designed to be hassle-free:
   Return Window: You can initiate a return within 7 days of receiving your order.
   Refund Process: Once we receive and inspect the returned item, a refund will be processed to your original payment method within 5-10 working days.
   Conditions for Return: Items must be unused, in their original packaging, and with all accompanying accessories or freebies.
3. Secure Payment Options
   Abir Shop offers multiple secure payment methods to ensure your transactions are safe:
   Debit/Credit Cards: We accept major cards with SSL encryption.
   Mobile Wallets: Payments through bKash, Rocket, and Nagad are supported. Cash on Delivery (COD): Available for select locations.
4. Customer Support
   Our dedicated customer support team is here to assist you with any queries or issues:
   Operating Hours: 9 AM to 9 PM, Monday to Saturday.
   Contact Channels: Reach us via email at support@abirshop.com or call our hotline at
   09638-200000
5. Seller Standards
   To maintain a trustworthy marketplace, Abir Shop enforces strict seller guidelines:
   Performance Monitoring: Regular assessment of seller ratings, reviews, and fulfillment rates.
   Penalties for Non-Compliance: Sellers failing to meet standards may face restrictions or suspension.
6. Privacy and Data Protection
   Your privacy is important to us:
   Data Security: We employ advanced security measures to protect your personal information.
   Usage of Data: Personal data is used solely for order processing and improving your shopping experience.
   By shopping with Abir Shop, you agree to our terms and conditions outlined in this guarantee. We are committed to providing you with a safe and enjoyable
   shopping experience.